Income Officer

Tempest Revenues & Benefits


Court & Visiting Officers are responsible for providing high quality recovery and court service to the Havering residents. They will maximize income from rents and other income streams by ensuring prompt legal action is taken when an account falls into arrears.

You will undertake routine monitoring of accounts with court action to ensure the clearance of arrears and ensure that a sensitive, professional and excellent service is provided for customers.

You will need to prepare and deliver, where required, legal documents for possession hearings and will represent the Group at Court hearings and attend evictions.

The post holder has significant individual responsibility for setting priorities and managing their own workload. In particular the post holder will be responsible for early identification and intervention within an income management framework; ensuring debt levels are reduced and minimising the number of tenancies that end due to non-payment of rent.  

The Council have an effective performance management framework in place to report, monitor and review performance. Our arrears prevention and recovery targets are challenging, subject to regular review and contribute to ongoing improvement.

If you are interested feel free to contact me on alongside your CV

Job Information

  • Role: Income Officer
  • Role Type: Housing
  • Location: Havering
  • Sector: Income Officer
  • Status: Open
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