A local government revenues officer, sometimes referred to as benefits officers, typically work for local councils and deal with a wide range of benefits related issues including housing benefits, rents, council tax and business rates. There are many ways that you can enter this role, from taking a university or college course, accepting an apprenticeship, applying directly, or working your way up to the position.
- Usually, 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
- 2 to 3 A levels, or equivalent, for a degree
- 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course
- 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course
- 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
- 4 or 5 GCSEs at grades 9 to 4 (A* to C), including English and maths
Skills And Knowledge Required To Become A Local Government Revenues Officer
To become a local government revenues officer, there are certain skills you must possess and some information you will need to know. This typically includes:
- Good administration skills.
- To be thorough and pay attention to detail.
- The ability to work well with others.
- The ability to work independently.
- Sensitivity and understanding.
- To be flexible and open to change.
- Excellent communication skills.
- Customer service skills.
- To be able to use a computer software packages competently.
What does a local government revenues officer do every day?
Local government revenues officers handle a wide range of tasks on a daily basis. And, while these tasks might be different from day to day, they are typically what you can expect to encounter. The tasks of a local government revenues officer can include:
- Calculating rents, council tax and business rates.
- Sending bills and reminders.
- Collecting and processing payments.
- Recovering arrears of rent or council tax.
- Arranging legal action against debtors.
- Getting money back from customers who have been overpaid.
- Attending court.
Contact Tempest Resourcing
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