Tempest Revenues & Benefits
- Please note that although this position is for Senior CSA’s candidates need to have Council Tax and or Housing Management experience and a working knowledge or Northgate SX3 computer system.
- Candidates must have or be prepared to apply for a basic disclosure.
- The successful candidate may be required to work from home.
- To effectively provide a high quality advice, information and transactional service to customers covering a wide range of services provided by the Council through telephone, electronic and face-to-face channels. Assist the team leader in guiding, coaching, mentoring and training team members. To handle more specialist enquiries as designated.
- To have expert knowledge of and experience with Council Tax, Housing Benefit and the Council Tax Reduction scheme.