Revenue Officer – Scale 6

Tempest Revenues & Benefits

South East,
City of London

Start Date


Council Tax Officer

Software Northgate

Paying Around £27 umbrella an hour

Start As soon as possible

To deliver an efficient, effective revenue (council tax) collections and recovery service through the prompt and accurate processing of information from all sources.

Preferably experience of using NEC Revs and Bens back office system and Civica Document Management system. Understanding of council tax legislation .

Be responsible for setting accounts, applying reliefs ,discounts and exemptions and also the instigation of recovery procedures where necessary in accordance with council tax rules and regulations.

  • Respond to enquiries from taxpayers by telephone, letter, email or in person in the most appropriate manner and within the council’s customer care standards
  • Assist with the prompt dispatch of demand notices, recovery notices and review letters in accordance with agreed timetables
  • Update the revenues database in accordance with procedures
  • Deal with all system generated reports as instructed
  • Assist the Court taking officer to provide evidence in support of the Council’s cases.
  • Under the guidance of a Senior Officer assist with the investigation into any suspected fraud cases.
  • Responsible for the prompt and accurate processing of information from all sources to update the Revenues database.
  • Check and issue recovery notices in line with set timetables.
  • Deal with complex complaints/enquiries
  • Respond to FOI and Data Subject access requests.
  • Maintain an understanding of the appeals process and in conjunction with the Senior Officer, assist with the preparation of cases for appeal.
  • Ensure official complaints from taxpayers or their representatives are replied to in accordance with the corporate standards, to include Councillor and Members enquiries

Should you be interested or know of anyone who is please do send over CV's to OR call 02036513181 (Option 3) for more details.

Revenue Officer – Scale 6 (City of London, South East) has been filled. If you are interested in similar roles please click the apply below and we will be in touch soon.

Job Information

  • Role: Revenue Officer - Scale 6
  • Role Type: Revenues & Benefits
  • Region: South East
  • Location: City of London
  • Phase: Council Tax
  • Hours: Contract
  • Status: Closed
  • Start Date: 21/02/2022
  • IR35 Status: Inside IR35
  • Reference: TR028532

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