Benefits and Council Tax Officer

  • Newham

Tempest Revenues & Benefits

South East,
Newham

Contract

4 x Council Tax Officers

4 x Housing Benefits Assessors

Software used Northgate

Start date ASAP

3 monthly rolling contract

Paying approx £22.00 an hour

  • To carry out all tasks associated with the administration, processing and assessment of Housing and Council Tax Benefit claims and Free School Meals.
  • To carry out all tasks associated with the notification, collection and recovery of Housing Benefit Overpayments.
  • To carry out all tasks associated with the billing, collection and recovery of Council Tax.
  • To gain, develop and maintain an understanding of the Council Tax and Housing and Council Tax Benefits legislation and the regulatory frameworks.
  • To understand the whole of the Benefits and Council Tax systems end to end and the nature of all the associated work.
  • To use the most efficient/effective means possible to communicate to customers and others.
  •  To identify and report fraud.
  • To be able to differentiate between those avoiding payment and those who may need a more sympathetic approach.
  • To be aware of, understand and help develop system measures to determine whether the purpose of the service is being met in the most effective manner.
  • To record relevant data to assess service capability and performance.
  • To use the system measures to review, improve and carry out the work.
  • To take the responsibility to make a good decision that is explained, accurate and rational, seeking appropriate help where needed.

EXPERIENCE

  • Experience of processing all types of housing and council tax benefit claims and dealing with all associated tasks.

And/or

  • Experience of dealing with all tasks relating to the collection of Council Tax.
  • Experience of appropriately applying knowledge of Housing and Council Tax benefit and/or Council tax legislation and regulations.
  • Experience of working within a customer-focused front-line service, in the public, private or voluntary sector.
  • Experience of operating, updating and retrieving data from IT systems.
  • Experience of working effectively across disciplines.

Should you be interested please send over your CV to gevanvanrensburg@tempestresourcing.co.uk OR call us on 0203 651 3181 (option 3)

Benefits and Council Tax Officer (Newham, South East) has been filled. If you are interested in similar roles please click the apply below and we will be in touch soon.

Job Information

  • Role: Benefits and Council Tax Officer
  • Role Type: Revenues & Benefits
  • Region: South East
  • Location: Newham
  • Phase: Housing Benefits
  • Hours: Contract
  • Status: Closed
  • IR35 Status: Inside IR35
  • Reference: TR021769

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